Mo:Dem SA 2025 will be held from 21 to 23 November 2025. 

We will be hosting the Pre-Quilibrium warm up party at the River Flow stage on Thursday the 20th of November 2025, you need to purchase this ticket separately to the Regular Festival Ticket

Mo:Dem SA 2025 ticket presale will be launched on Wednesday, 5 February 2025 at 10:00 (GMT+2).

More info here : http://modemsouthafrica.com/tickets

GATE OPENING TIMES

For Pre-Quilibrium Ticket holders the gate opens at 12h00 on Thursday 20th of November and closes at 14h00 on Sunday 23rd November 2025.

For Regular Festival Ticket holders the gate opens at 12h00 on Friday the 21st of November and closes at 14h00 on Sunday 23rd November 2025. 

Please do not arrive before gate opening times for your type of ticket, you will not be allowed entrance. 

The gates are open 24hrs once they open. 

Everybody needs to leave the venue by 10h00 on Monday the 24th of November. 

MUSIC TIMES 

For the main event the music starts in the evening on Friday and ends in the evening on Sunday. 

For the Pre-Quilibrium Warm Up Party – Music starts on Thursday at 17h00 and ends at 06h00 on Friday. 

Yes camping is included in your festival ticket.

Yes, we have Zenith Camp Dome tents available. This option will be available for purchase on our webshop at a later date. 

On-site accommodation from the Du Kloof Lodge Hotel is available, please email for prices and more details : accommodation.msa@modemfestival.com

Tickets will only be available for purchase at the gate if the event does not sell out before. Please note tickets are limited for this event.

Yes, only one name change per ticket is allowed. This can be done in the ModemSA:Portal.

Name changes are possible until 20th November 2025 at 11h00 (GMT+2).

Do not buy tickets directly from people as you cannot enter the festival with a ticket that is not in your name.  

We do not accept written mandates with copies of IDs or passports to transfer personalised tickets.

Yes, you can request a refund in your ModemSA:Portal

Completed refund request forms and refund cancellations for 2025 tickets must be received by 23:59 (GMT+2) on 7th November 2025.

Refunds are not possible for tickets bought after the 7th November 2025 at 23:59 (GMT+2).

E-ticket refunds will be processed at the beginning of each new month. Please note the payment process can take longer for funds to clear in your account. 

Note that all ticket refunds are subject to a fee of 10% due to administrative costs and bank fees, as specified in our Terms and Conditions.

The shop booking fee is not refundable.

Please note you will not receive a confirmation email when you request a refund or your refund is processed, you can check the status of your refund by clicking “MANAGE” on the relevant order in your ModemSA:Portal

If you have a ticket you purchased for a friend and they would like to request a refund with their own bank details you will need to first re-assign the ticket to them so they can manage the ticket and request the refund themselves. If you do not re-assign it to them, you can only request a refund with your own bank details.

The ticket buyer is able to request refunds for any ticket purchased within their order, unless they re-assign a ticket to a new customer.

Please make sure your bank info is correct, if the correct banking information is not provided this will delay your payment and possibly incur extra bank fees for returned funds.

You can cancel your refund as long as your refund payment has not been made yet. Email us to cancel – modemsa@modemfestival.com

No.

Upon arrival at the festival your e-tickets are only valid in combination with a valid ID or passport. Your ID or passport must match the name on your e-ticket.

We do not accept a written mandate to transfer personalised tickets.

You can download your ticket directly from your ModemSA:Portal.

What do I do if I have lost or misplaced my ticket, don’t know the status of my ticket, can’t login to ModemSA:Portal or my email address has changed?

Please email us at modemsa@modemfestival.com with your name, surname and email address that you used to purchase your ticket and we will help you with your specific query.